PRIVACY POLICY

Agence Canard Noir Inc. / Black Duck Agency Inc.

The adoption of Bill 25 by the Quebec government promotes transparency for businesses regarding data collection and provides citizens with better control over their personal information. Several measures ensure enhanced privacy protection for individuals while taking into account today’s technological landscape.

To meet the requirements of the law and mitigate the risks of infringing on visitors’ right to privacy on this website, we commit to respecting the confidentiality of the personal information we collect through the implementation of various measures outlined on this page.

The data and personal information we use and/or collect are gathered through the visitor’s interaction with the website at various levels. Some data is only used temporarily to enhance the browsing experience, while others may be retained for the purpose of data analysis, tracking, or archiving.

Introduction

Agence Canard Noir Inc. / Black Duck Agency Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including SMS, email, and other A2P (Application-to-Person) messaging channels. By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

A. Personal Information

We may collect personal data such as:

• Name
• Email address
• Phone number
• Business name
• Payment information (if applicable)
• Any information you submit through forms, chat, or messaging channels

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Cookies and usage data

How We Use Your Information

We use collected data to:

• Provide and improve our services
• Send transactional or promotional messages (SMS, email, A2P messaging)
• Respond to inquiries
• Process payments (if applicable)
• Maintain security and prevent fraud
• Comply with legal obligations

A2P Messaging Compliance

By providing your phone number or opting in through any form, you consent to receive SMS or A2P messages from us, including:

• Appointment reminders
• Service updates
• Promotional offers
• Support messages

Your rights:

• Opt-Out: You may stop receiving SMS messages at any time by replying STOP.
• Help: For assistance, reply HELP.
• Message & data rates may apply, depending on your carrier.

We never sell or share your phone number for third-party marketing.

Sharing Your Information

We may share your data with:

• Service providers (hosting, payment processors, CRMs, messaging platforms)
• Legal authorities if required
• Third-party integrations used to deliver services

We do not sell personal information.

Data Security

We implement industry-standard security procedures to protect your data. However, no online service is 100% secure, and we cannot guarantee absolute protection.

Cookies & Tracking Technologies

We may use cookies to enhance your browsing experience, analyze website traffic, and store preferences. You may disable cookies through your browser settings.

Your Rights & Choices

Depending on your location, you may:

• Request access to your data
• Request deletion or correction
• Withdraw consent
• Opt out of marketing communications

To submit a request, contact us at:

info@blackduckagency.com

Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated date.

Contact Us

For privacy concerns or data requests, contact:

Agence Canard Noir Inc. / Black Duck Agency Inc.

Email: info@blackduckagency.com

Phone: (514) 591-3491